Order Acceptance, Warranty, Returns, Refunds & Exchange

• Can I exchange a strap for another one?

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• How can I initiate a return?

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• How does order acceptance work?

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• How do I know if my order has been accepted?

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• How long does it take to process a return or exchange?

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• How will the refund be processed?

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• Is there a specific timeframe for returning a product due to defects or issues related to Delugs' mistake?

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• What are the conditions for returning a strap?

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• What details should be included when returning a product?

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• What happens if Delugs confirms my order but later realizes the product is unavailable?

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• What if the custom-made strap is not in unused condition?

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• What is Delugs' approach to customer satisfaction?

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• What is Delugs' return and exchange policy for defective products?

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• What is Delugs' warranty policy?

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• What is the coverage of Delugs' lifetime warranty?

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• What is the process after sending the strap back?

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• What is the return policy for custom-made straps?

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• What is the return policy for ready stock straps and accessories?

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• What is your What is your Return & Exchange Policy?

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• Who bears the return costs for products?

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